I'm facing Critical error in website

  • Unknown's avatar

    I am currently getting the error message on my website that says, “There has been a critical error on your website. Please check your site admin email inbox for instructions.” Everything seems to be functioning correctly on the frontend of my website, but I cannot access my admin dashboard.

    I usually have no problem getting emails from my WordPress site but I did not receive the email about this error. I have read several forums and other websites looking for ways to resolve the problem and have tried all the options but still have the same error.

    I already tried manually deactivating the plugins by renaming the folder on the server. No change with the site.

    I tried renaming the folder for the themes. No change with the site.

    I tried to switch on debugging so I could see the errors but nothing was displayed. No errors listed or debugging log created.

    I tried uploading a backed-up version of the site several days before the error started, but even doing that did not correct the error.

    What steps can I take next?

    This is my website : https://bestforfoot.com/

  • Unknown's avatar

    Hello there,

    I have checked your site https://bestforfoot.com and it is functioning fine.

    Also, I can see your site is not hosted on WordPress.com and uses open-source WordPress software (from WordPress.org) and this forum is focused on sites hosted on WordPress.com.

    The WordPress.com and WordPress.org sites are completely different: https://wordpress.com/support/com-vs-org

    :)

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