I’m getting an error message while accessing my website

• 

  hassansonholiday · Member · Jun 8, 2023 at 8:50 pm

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  Hi there!

  Every time I go to my website https://hassansonholiday.com/ I get this message:

  ‘Something unexpected happened while accessing this website. It looks like it doesn’t have an active domain connection upgrade to link the requested domain name to the WordPress.com site.

  If this is your domain name and it has recently stopped working, it’s possible that your plan may have expired. Please log in to your WordPress.com account and review the status of your plan and domain.’

  Some people can see my website perfectly fine. Do I need to have a pro plan to have this working? I don’t think I need it. Could someone help me out, please?

  Thank you!

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  aisajib · Member · Jun 9, 2023 at 5:45 am

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  Hi there!

  I just visited your site, and I don’t see the error message at all. Are you still seeing the error message?

  It’s worth noting that the site isn’t hosted by us at WordPress.com, so you won’t need a paid plan. A WordPress.com plan is needed when you want to use your own domain with a WordPress.com site. But your site right now is using WordPress.org, and it’s hosted by a different company.

  There are some differences between WordPress.com and WordPress.org. If you aren’t sure about them, please check the following page that explains it: WordPress.com vs. WordPress.org.

  If you continue to see issues while viewing your site, you may want to contact your hosting company for help or post on the WordPress.org support forum.

  Thanks!