I’m getting charged even though I cancelled my plan in January

  • Unknown's avatar
    mcfuzzie234 · Member ·

    I cancelled my plan back in January–I have a confirmation email from January 19th stating that my plan was cancelled, and my billing history in the purchases section of my account says that I haven’t been charged since January 9th. But I’ve been charged $35.39 every month since then. How can I get the charges to stop, and how can I get my money back?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    I see that the last payment of $35.36 took place on January 19, 2023. I don’t see any payments after that from the WordPress.com account @mcfuzzie234. If you were charged recently (after January 19, 2023), please enter the charge details on this page to see what it is about: https://wpchrg.wordpress.com/

    You’ll also be able to submit the charge details to our billing team, who will investigate it and get back to you via email.

    Thanks!

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