I’m locked out from my website

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  ilanitshalev1 · Member · May 23, 2019 at 2:46 am

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  I’m locked out from my website

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · May 23, 2019 at 7:39 am

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  Hi there,

  Your site is not hosted by us (WordPress.com). It is using the open source WordPress.org software and it is hosted by Hostgator. Therefore, you need to contact them regarding your login issue.

  You can also try and reset your site’s password by following these instructions:

  https://codex.wordpress.org/Resetting_Your_Password

  We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you need to ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  If you want to know more about the differences between WordPress.com and the open source WordPress.org software you can read this article:

  WordPress.com vs. WordPress.org