I’m locked out of my admin

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  mjmarini · Member · Mar 4, 2022 at 3:03 pm

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  a site visitor went to my website and created an account, and somehow completely blocked me from my admin account. I can’t get to my site, and can’t even get a password reset email to arrive in my inbox. How can this even happen? How can I get my site back.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  ericfri · Staff · Mar 4, 2022 at 5:02 pm

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  Hi there,

  The website you’ve posted is using the open-source WordPress.org and this forum is for the hosted WordPress.com platform.

  https://wordpress.com/support/com-vs-org/

  Here are the WordPress.org password reset procedure options.

  https://wordpress.org/support/article/resetting-your-password/

  If you have any other questions, I would suggest posting in the WordPress.org forums.

  https://wordpress.org/support/forums/

  Cheers,
  Eric