Im locked out of my site admin.

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  treesrain · Member · Jan 27, 2016 at 8:23 pm

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  I’m trying to access my dashboard. I need to finish getting started with as sense and click bank. But I can’t log into my site to do anything.

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  timethief · Member · Jan 27, 2016 at 8:27 pm

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  What is the URL starting with http:// of the site you refer to?

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  noebiewan · Member · Jan 27, 2016 at 8:28 pm

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  Hi, there.

  Here’s some info on how to regain access to your account.

  Recover Your Account

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  timethief · Member · Jan 27, 2016 at 8:30 pm

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  https://treesrain.wordpress.com doesn’t exist

  The address treesrain.wordpress.com cannot be registered by anyone else but you. That site URL is reserved for the matching username account and you have it.

  There could be a glitch here so I will type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  timethief · Member · Jan 27, 2016 at 8:32 pm

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  @noebiewan
  Hi there,
  Below is what I do when answering every thread, so I don’t give bloggers who may not be hosted here the wrong links for account recovery.

  1. Get the exact URL.
  2. Find out where it the site is hosted.
  3. Check for domain mapping.

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  noebiewan · Member · Jan 27, 2016 at 8:40 pm

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  Thanks, @timethief.

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  timethief · Member · Jan 28, 2016 at 5:31 pm

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  @noebiewan
  You’re welcome. :)