I’m not able to access my website www.greenchutneyfilms.com
-
My registered email id for admin was (email visible only to moderators and staff) but now it says that user ID doesn’t exist. Can someone please look into this urgently?
The blog I need help with is: (visible only to logged in users)
-
Hi there,
Your site http://www.greenchutneyfilms.com is not hosted by WordPress.com. It is using the self-hosted version of WordPress i.e. WordPress.org and it is hosted by Hostgator.
Please contact your host for assistance with this issue as your login details are saved on Hostgator’s server and they should be able to restore your access to the website.
We are only able to provide assistance to the users whose site is hosted here at WordPress.com.
Differences between fully hosted WordPress.com and the self-hosted WordPress.org:
You can post your general questions on the support forum for self-hosted sites on WordPress.org:
https://wordpress.org/support/forums/
- The topic ‘I’m not able to access my website www.greenchutneyfilms.com’ is closed to new replies.
WordPress.com Forums 