I’m not able to login my admin panel
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I am facing trouble to login my WordPress account
There has been a critical error on this websiteWP.com: Yes
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hi there,
Thank you for reaching out for assistance with your WordPress issue. I understand you’re experiencing difficulty logging into your WordPress account and encountering a critical error on your website.
Since your site is hosted with a different provider and uses the free, open-source version of WordPress software, our ability to assist is limited. At WordPress.com, our support is focused on sites that are hosted on our WordPress.com managed hosting platform. This limitation arises because we only have direct access to and control over the sites hosted on our platform, allowing us to investigate and resolve issues effectively.
However, I can provide some information about our managed hosting services at WordPress.com. Our managed hosting offers a range of benefits including optimized performance, regular updates, and dedicated support. For more details about the features and advantages of our managed hosting, you can visit: https://wordpress.com/hosting/.
If you’re considering a switch to our managed hosting, we offer an easy-to-use migration plugin that simplifies the process of moving your site to WordPress.com. This could be a great solution if you’re looking for more direct support and the other benefits of our managed hosting. To learn more about this migration option, please visit:
Use the Move to WordPress.com plugin to migrate a self-hosted WordPress site to WordPress.com. Follow the steps in this guide to import your site (including your content, media, plugins, and theme) directly from your wp-admin dashboard. Prerequisites To follow the steps in this guide, you will need: Your source site: a WordPress site with any other hosting provider (referred to as a seFinally, since your current site is using the open-source version of WordPress and is hosted elsewhere, the best place to seek assistance is the community support forums for WordPress.org. There, you can find a wealth of knowledge and experience from other WordPress users and experts who are familiar with the open-source version. They are in the best position to help you troubleshoot and resolve the issue you’re facing. You can ask for help at: https://wordpress.org/support/forum/how-to-and-troubleshooting/.
I hope this information is helpful and guides you in the right direction to resolve your current issue.
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