I’m so confused!
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Originally, I was just trying to use the WooCommerce app on my android, but I’ve gone down a rabbit warren and I don’t know if I’ve done something wrong as it’s still not working.
I believe that my wordpress.com site was connected to my old site so I disconnected it (or did I delete it??), however I’ve still not been able to connect my current site to Jetpack.
Is there any way you can figure out what I’ve done, and how I can connect Jetpack to my current site – https://theessentialguide.com.au/ (and disconnect everything from the old site as it’s no longer in use)?WP.com: Unknown
Jetpack: Yes
Correct account: UnknownThe blog I need help with is: (visible only to logged in users)
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Hi! The WordPress.com account that you’re posting from doesn’t appear to have any previous sites that were hosted with us; were you using a different account for the previous site?
If you’re wanting to (re)connect http://theessentialguide.com.au/ with Jetpack using this WordPress.com account then you could normally do so either within the Jetpack app on your Android, or by visiting your site administration in-browser.
I do see that the WooCommerce team are in touch with you regarding this; they’re generally a better point of contact than this forum which is oriented towards sites hosted here with us! That said, if you’re having trouble reconnecting, it might be worth looking into whether anything on the site has changed recently; e.g. any security plugins which may be interfering.
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