I'm still billed for a closed website

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  carearh · Member · Oct 7, 2021 at 2:06 pm

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  Hi,

  I’m still billed for the website I closed in march 2021. Can you help me closing it one and for all and stop beeing billed?

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  aleone89 · Staff · Oct 7, 2021 at 2:19 pm

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  Hello there,

  Many thanks for reaching out.

  Are you able to confirm the URL of the website that you need assistance with please?

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  carearh · Member · Oct 7, 2021 at 3:28 pm

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  http://www.carearhconsultant.ca/up490

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  amirudra789 · Member · Oct 7, 2021 at 4:51 pm

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  Hello there!

  I will tag this thread for staff assistance, they would get back to you asap. Thank you for your patience on this.

  Regards:

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  staff-doublebassd · Staff · Oct 7, 2021 at 6:14 pm

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  Hi @carearh,

  http://www.carearhconsultant.ca is not hosted with us here at WordPress.com. You would need to contact your host to assist you with canceling the subscription.

  Here is the whois information for the domain:

  https://whois.domaintools.com/carearhconsultant.ca

  Hope that helps.

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  staff-doublebassd · Staff · Oct 7, 2021 at 6:17 pm

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  Hi @amirudra789,

  Just a FYI – since a staff member had already made a reply to the original poster, there is no need to add the modlook tag, as we are already monitoring the thread.

  For information on when to add the modlook tag and other important information, please check out our volunteer support doc here:

  https://wordpress.com/support/wordpress-com-volunteers/

  Thanks!