I'm trying to map my email DNA info to wordpress after fwding my domainWordPress

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  authenticlifec · Member · Sep 16, 2012 at 4:08 am

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  I feel like I’ve entered the information correctly for my domain hosted my host gator but it’s not working. Help!
  Blog url: http://standstrongenterprises.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  raincoaster · Member · Sep 16, 2012 at 4:52 am

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  We don’t have mail servers here. Have you followed these instructions http://en.support.wordpress.com/domains/add-email/

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  authenticlifec · Member · Sep 16, 2012 at 4:58 am

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  Yes and it keeps telling me the info I’m entering is incorrect. I’m thinking its because my domain has hyphens in it.

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  raincoaster · Member · Sep 16, 2012 at 5:13 am

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  Hmm, possibly. I’ll flag this for staff attention.

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  authenticlifec · Member · Sep 16, 2012 at 5:55 am

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  Thanks!

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  bryanvillarin · Staff · Sep 17, 2012 at 6:18 pm

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  Hi standstrongenterprises,

  What information are you entering and for which domain?

  Also, what’s the exact error message?

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  auxclass · Member · Sep 17, 2012 at 6:34 pm

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  Hyphens should not make a difference – but the formatting is real critical and not real obvious to those that don’t do these things all the time – when I moved I had to get help from two very senior Web Admin types

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  authenticlifec · Member · Sep 17, 2012 at 7:03 pm

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  MX <10> <mail.stand-strong-enterprises.com>.
  TXT <v=spf1 ip4:184.173.239.119 a mx include:stand-strong-enterprises.com-all>
  CNAME <stand-strong-enterprises.com> <www>.
  A <stand-strong-enterprises.com> <184.172.186.24>

  It’s telling me I have to enter a sub domain and an ip

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  staff-blorbo · Staff · Sep 17, 2012 at 9:53 pm

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  Those records should be just fine.

  Are you seeing the error on our end, or your mail provider’s end?

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  authenticlifec · Member · Sep 17, 2012 at 11:27 pm

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  WordPress site when I select authenticate without saving.

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  staff-blorbo · Staff · Sep 17, 2012 at 11:29 pm

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  Oh, sorry, it’s the < and > characters.

  Try saving the records without those, exactly like you see in the example screenshot at http://en.support.wordpress.com/domains/custom-dns/

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  authenticlifec · Member · Sep 18, 2012 at 3:12 am

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  YAYYY!!!! It worked!!! Thank you so much.

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  staff-blorbo · Staff · Sep 18, 2012 at 5:45 am

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  You’re welcome!