I’m trying to renew my subscription, please help!
-
I am a new employee of MEHOP, who owns this domain and site. The person that was in the position before me no longer works here and left no forwarding information about website renewal. Also, her email was deleted when she resigned. So we didn’t get an invoice to renew. Please help me renew this business plan subscription and domain. http://www.mehop.org
WP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to moderators and staff)
-
Hi there!
We reached out to you via email to get this resolved. Let us know if you don’t see that message.
Thanks!
-
I did NOT get that email. My email address is (email visible only to moderators and staff)
-
Hi there,
We can only email you at the address that is set under your user account here:
https://wordpress.com/me/account/
Please be so kind as to update the account to your preferred address by following these steps here: https://en.support.wordpress.com/email-address/
Once you have updated your email please update us here (we will not know otherwise) and then we can confirm and re-send to your preferred address, thanks!
-
Hello,
We need to change the owner. The owner (email visible only to moderators and staff) no longer works here. I have an admin account on the MEHOP team and therefore it won’t let me add my email address where you told me to add it. And I have been updating pages under my account so I can’t delete my admin account on the MEHOP team. -
-
Please check your email again as we resent that message. We’ve informed you how to renew the plan there.
Let us know if you still have trouble!
- The topic ‘I’m trying to renew my subscription, please help!’ is closed to new replies.
WordPress.com Forums 