I’m trying to track down my domain to renew it.

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  kellylynnettedesigns · Member · May 15, 2019 at 8:29 pm

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  I can’t find my domain to renew it.

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · May 15, 2019 at 8:36 pm

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  Hi there,

  What is the domain address? I can look for it and make sure it was hosted with us here at WordPress.com.

  Thanks,

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  kellylynnettedesigns · Member · May 15, 2019 at 8:36 pm

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  Great, thank you! It’s andersonrivercrossfit.com

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  supernovia · Staff · May 15, 2019 at 9:00 pm

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  This domain expired quite a while ago. At this point, the registrar charges an unwaivable $80 redemption fee in addition to the regular price of the domain.

  Your other option is to allow the domain expiration process to continue. This takes a few weeks and is risky, since someone else may buy the domain first, which would make it costly if not impossible to get the name back.

  Timing is everything, so let us know as soon as possible whether you would like an invoice now, or whether you’d like to wait it out.

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  kellylynnettedesigns · Member · May 15, 2019 at 9:11 pm

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  How long would it take to complete the domain expiration process?

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  kellylynnettedesigns · Member · May 15, 2019 at 9:16 pm

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  And do you know how much the regular domain renewal fee would be as well? Thank you!

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  staff-zinnia · Staff · May 15, 2019 at 9:38 pm

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  The domain expiration -> available again as new process can take up to a year. There’s also no notification given before the domain is released. Basically, you’d need to try and register it as new, 1-2x per day, until it becomes available. Even then, you have to hope that no one (or a squatter) gets to it before you. It’s not an ideal situation.

  The domain redemption process only takes 2-3 days. The redemption fee is $80 and the domain registration is $18. The total would be $98.

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  kellylynnettedesigns · Member · May 15, 2019 at 9:39 pm

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  Okay, can I go ahead and do the domain registration process? How would I proceed with that?

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  staff-blorbo · Staff · May 15, 2019 at 10:42 pm

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  Sure thing! I’ve sent a note to our domain partner regarding andersonrivercrossfit.com. We will hear back from them in 2-3 days. As soon as we have an update someone will be in touch.

  You’ll see I’ve also sent a manual payment link to you via email. Please submit that payment. We will restore the domain to the account once we receive the payment.

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  hacchism · Staff · May 16, 2019 at 11:18 pm

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  Hi kellylynnettedesigns!

  We haven’t received payment yet. Could you check your account email and submit the payment? Otherwise, we are not able to restore your domain.

  Thank you.

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  kellylynnettedesigns · Member · May 17, 2019 at 2:23 am

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  Hi, thank you! Sorry about that, I’m waiting for my client’s payment to process. It should clear by tomorrow and I’ll make the payment first thing. Thank you!

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  staff-blorbo · Staff · May 21, 2019 at 6:11 pm

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  We have received the payment. The domain has been recovered and returned to your account.