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Forums / I’m unable to access my account –

I’m unable to access my account –

  • Unknown's avatar
    mreveira1866bf8465 · Member · Aug 23, 2019 at 9:31 am
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    I attempted to address a response as spam but was unable to access my account –

  • Unknown's avatar
    byteofgrace · Member · Aug 23, 2019 at 10:52 am
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    Hi there,

    So we can better help you, please provide the site URL under the account you cannot access.

    You can access your account by filling out the Account Recovery Form where you’ll be asked to provide proof of ownership, either a Transaction ID (if you’ve made a purchase) or an Activation URL (sent to your email address with an activation link) to verify ownership.

    If you’re unable to fill out the form, you could contact the Account Recovery Team directly on passwordhelp@wordpress.com.

    You can find out more about account recovery here:

    Recover Your Account

    All the best!

  • The topic ‘I’m unable to access my account –’ is closed to new replies.

Tags

  • Account Recovery
  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 6 years
  • Latest reply from mreveira1866bf8465

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