I’m unable to get access to my own blog!

  • Unknown's avatar
    femanana · Member ·

    I was just charged for a yearly subscription and I can’t figure out how to cancel it. my e-mail is connected to 2 different accounts and I am only able to log into one of them. I have no idea what to do and who to contact to fix this!!

    WP.com: Yes
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    femanana · Member ·

    the blog i need access to is outinspace.blog.

  • kokkieh · Staff ·

    Hi there,

    That domain is registered under a different WordPress.com username account.

    If you don’t remember the login details for the correct account, please follow our account recovery process at https://en.support.wordpress.com/account-recovery/ so we can help you regain access.

    my e-mail is connected to 2 different accounts

    The other account is associated with a different email address than the one you’re using for the femanana account, so you can also try resetting the password with any other email addresses you own.

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