I’m unable to retrieve my password and my website says error

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  viivirginhair · Member · May 5, 2020 at 1:47 pm

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  Im unable to retrieve my password. It’s not sending to my email address associated with a previous WordPress account. Also my website continues to pop up as error. I would like to disconnect my domain name from WordPress if the issue can not be solved

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  amritkaur2412 · Member · May 5, 2020 at 4:52 pm

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  Hi there,

  Please share your site address.

  You can recover your account by following the steps mentioned here: https://wordpress.com/support/account-recovery/

  Also, please know that this is a public forum that provides support only for the sites hosted on WordPress.com.

  There’s another support forum for WordPress.org self-hosted site, you can navigate to WordPress.org forum using this link:
  https://wordpress.org/support/

  To learn about the difference between the WordPress.com and WordPress.org please refer to this article:
  https://wordpress.com/support/com-vs-org/

  Hope this helps!

  Cheers!