I'm using a domain already own, xxxxx.co

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  didilidum · Member · Mar 29, 2018 at 6:03 pm

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  I’m using a domain already own, xxxxx.com to map to my wordpress. I paid for it in the past to map the domain, and it worked then. However, now it seems to be forwarding to different wordpress site, which I do not own and have no control over. Any idea why this may have happened and how to change it? Thank you.

  The blog I need help with is: (visible only to logged in users)

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  joshron · Member · Mar 30, 2018 at 1:39 am

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  Hi didilidum,

  What is the domain that you need help with? Do you have access to it? Here is a guide on how to map an existing domain.
  https://en.support.wordpress.com/domains/map-existing-domain/

  Let me know if this works for you. Thanks!

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  kokkieh · Staff · Mar 30, 2018 at 6:55 am

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  Hi there,

  Are you speaking of jwcheng.com? If not, please give the actual domain, as we cannot help you if you provide a fake domain as you did in your post here.

  jwcheng.com was mapped to your site in 2015, but that upgrade expired in 2016 and the domain is not currently connected to any other WordPress.com site. To reconnect the domain to your WordPress.com site you’ll need a new domain mapping upgrade, and adding that now requires buying one of our paid plans at My Site ->Plans. We no longer sell domain mapping as a separate upgrade.