Image deleted from the media library but URL still active

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  antonellabonavia · Member · Aug 15, 2020 at 6:53 am

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  Good morning,
  I have deleted an image through the library, but it can still be accessed through the original URL – apparently because of caching. Is there a way to force deletion straight away? I’ve tried clearing the cache with W3 total cache, refreshing + f5, opening in an incognito, but image is still there. This is an urgent issue, can anyone please help?

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  staartmees · Member · Aug 15, 2020 at 7:21 am

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  What is the URL of your site as it looks you are talking about a site using the open source wordpress.org.

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  justjennifer · Member · Aug 15, 2020 at 7:23 am

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  I’ve tried clearing the cache with W3 total cache,

  Hi there, it sounds like your site might not be hosted here on WordPress.com and we can only help with sites hosted here on our servers. https://wordpress.com/support/com-vs-org/

  For help with this issue, check with your web hosting provider. If they say this is a WordPress issue, then head over to https://wordpress.org/support/ where you’ll find documentation and users who have more experience with the software you are using. If you don’t have a username on the ORG forums you can register one on the top of that page.

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  antonellabonavia · Member · Aug 15, 2020 at 7:40 am

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  Thank you!