image editing popup screen is empty (blank)

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  garnet92 · Member · May 4, 2013 at 3:19 pm

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  when I try to edit an image, the edit popup screen comes up but it is blank. I am unable to set the position to “left”.

  The blog I need help with is: (visible only to logged in users)

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  garnet92 · Member · May 4, 2013 at 3:23 pm

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  I also post on ‘Nox and friends blog and the same thing happens there. I’ve seen this problem before and it seems inconsistent. I use the edit window to position an image on the left and allow text to reside beside it. The window sits atop the editing area but takes up the space so you can’t see the editing copy it is just an empty window. I’ve tried to trick it and nothing seems to work. This is the worst that I’ve seen, before it worked sometimes/sometimes not – now it won’t work at all????

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  timethief · Member · May 4, 2013 at 3:33 pm

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  Hi there,
  If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

  Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

  If you are running one of the browsers and versions listed at http://browsehappy.com please do these four things:

  1. Try clearing your browser’s cache:

  http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

  2. Make sure that you have third-party cookies enabled: http://en.support.wordpress.com/third-party-cookies/

  3. Try with all browser extensions or add-ons temporarily disabled.

  4. Try enabling HTTPS: http://en.support.wordpress.com/https/

  If it’s still happening, let us know exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/ and also post any error reports you get.

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  garnet92 · Member · May 4, 2013 at 4:59 pm

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  Thanks for the reply – I am embarrased to admit that the problem turned out to be that damned “show secure content” popup (bottom of screen). When I clicked “show all content,” that fixed the problem. Apparently, the image editor isn’t considered “secure content” so it didn’t get displayed.

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  timethief · Member · May 4, 2013 at 5:01 pm

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  No to worry as this happens frequently. Best wishes with your blog.