Image links broken – permission problem?

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  soniagadra · Member · Mar 17, 2015 at 6:51 pm

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  On my portfolio page, after you click a thumbnail and get redirected to project’s page, the image I’ve inserted in the project post won’t show unless I’m logged in.

  Is there a permissions bug?

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Mar 18, 2015 at 9:44 am

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  Hi there. I also can’t see the image when I view a specific project. I can see a link to the image file, but when I click on the link I get a 403 – Access Denied message, so it does appear that the image file is somehow hidden in your library. As your site is obviously public, I’ve no idea why the image file would be hidden.

  I’ve tagged this thread for staff to follow up. Please subscribe to the thread so you are notified when they respond and be patient while waiting.

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  soniagadra · Member · Mar 18, 2015 at 8:47 pm

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  I upgraded to Business to get chat support. This problem has been resolved. The links broke in an export/import process, which badly needs improvement. Thanks.

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  kokkieh · Staff · Mar 19, 2015 at 5:03 am

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  Thanks for letting me know. I’ll remove the staff tag.