image on site but not listed in media library
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I am very new, trying to use Twenty Twelve.
A few weeks ago I downloaded an image from a free site, cannot remember which one. I want to delete that image. It is not listed in the media library. Now I have downloaded another image that I would like to use. When I select the new downloaded image, the original image AND the new image show on the page. I go to the media library, it lists the new image, which I can delete, but doesn’t show the first image to delete.
What am I doing wrong?
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Hi there. If the image is not in the media library, then you must have hotlinked to it. Have you tried simply editing the post and removing the image by clicking on it? https://en.support.wordpress.com/images/image-settings/#within-posts
If you need more help with this, please provide the URL of the post/page on which the image appears.
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Now I’ve confused myself more. I’ve been looking at the My Administrative area, Appearance, Menus. This is where I see both images, but since I see this in My Admin, I don’t believe you will be able to see it. (I did try clicking on the image to delete it, but it doesn’t do that.)
https://kflexstaffing.wordpress.com/wp-admin/customize.php?return=%2Fwp-admin%2Fnav-menus.php
However, when I look up my website I only see one image. This is the image I want.
https://kflexstaffing.wordpress.com/
I appreciate you trying to help me.
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The link you gave there is for the customizer. Is the image in a specific post or on your home page? I can’t tell, as your blog is private, so I can’t see it.
Please try clearing your browser cache and cookies. Perhaps the image did delete the first time you did it, but is just stuck in your browser cache. Let me know if that doesn’t help either. https://en.support.wordpress.com/browser-issues/
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I apologize. I thought I had the setting as public; obviously it wasn’t. I believe I have corrected that.
I am using Chrome, as suggested in the link you provided.
I went through the process to clear the cashe.
I shut down the computer and restarted it.I still have the same issue as described on the previous post. I have provided the same links.
This one is what I see when I am in the Customize menu. It shows 2 pics for the Header Image. It isn’t on a Page or Post.
https://kflexstaffing.wordpress.com/wp-admin/customize.php?return=%2Fwp-admin%2F
This one is what I see when I click on My Site. It shows the image that I wanted.
https://kflexstaffing.wordpress.com/
Thank you, again, for your time.
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I still can’t see that link as it’s to your dashboard, and whether your site is private or public I can’t see that. But you have answered my question – it’s the header image.
I’ll tag this for staff so they can check if that second image is stuck in the Customizer somehow. Please be patient while waiting for them to respond.
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Hello there!
I do see a few of the same image in your Media Library:
https://kflexstaffing.wordpress.com/wp-admin/upload.phpI’m not sure which is the one you want get rid of, if any. You are welcome to delete them all, and start from scratch, adding your header here:
https://kflexstaffing.wordpress.com/wp-admin/customize.php
(Click Header Image tab)If you could give me a bit more detail about what you want to delete, and what you want to keep, I can help further.
Thanks so much!
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