Image quality loading

  • Unknown's avatar
    harryf5df24d861 · Member ·

    Thumbnail images not loading at full res on first load. After the page has loaded, if you zoom in and back out the images show at the proper res

    Self-declared URL: cclearningportal.co.uk
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    harryf5df24d861 · Member ·

    Just to confirm – these images are Featured Images for the LearnDash course grid plugin.

    When the page first loads, the images in the grid are blurry, but if you zoom in and back out, the images show at the normal resolution.

    I have tried numerous additional css prompts but I am not entirely confident in my css writing, so my error may also be in there.

    Thanks in advance to anyone that can help.

  • fstat · Staff ·

    Hi there,

    I’ve taken the time to look into your website and noticed that it’s actually using the WordPress.org software and is hosted by a different provider.

    WordPress.org is the same foundational software we use here at WordPress.com, but it’s set up a little differently. Because of this, the specific help you may need can be different. To get the most appropriate help for your issue, I’d recommend posting your question in the official WordPress.org support forums, which you can find here: https://wordpress.org/support/forums/.

    That said, I would also like to mention an alternative for you. You can migrate your website to WordPress.com. We are a managed-hosting platform, which means we take care of all the maintenance and security tasks so that you can focus on creating content for your website. We also offer dedicated WordPress support through both email and live chat to ensure your questions or issues are handled promptly and efficiently.

    If this sounds like something that could interest you, we’ve built an easy-to-use tool specifically for migrating WordPress sites from other platforms to WordPress.com. You can learn more about how to use this tool here: https://wordpress.com/support/import-using-move-to-wordpress-com/

    You can also take a look at our various plans and what they offer on this page: https://wordpress.com/pricing/

    If you have any other questions or if there’s anything else you’d like to discuss, don’t hesitate to let me know.

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