Image Sizes

  • Unknown's avatar
    tommymilin07 · Member ·

    All of the images on this product page are 1400×1200 pixels. The first 64 product listings align almost perfectly (first screenshot). I took a break and made about 12 more listings today- once again with 1400×1200 images. I even went into Photoshop and compared these images with images from the first 64 product listings and they aligned. But the new images (from the 12 listing I made today) appear unaligned- i.e, “Vapor Core P4” (second screenshot). What’s up with this?

    I understand this is a UX issue, but I shouldn’t have to pay $59 a year through Envato to get support from them. That’s ridiculous. If anyone can help me out let me know.

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    You’ve posted to the free support forums for websites hosted here at WordPress.com. Since your site is not hosted with us, we’re limited in what we can help with and advise. But I can get you pointed in the right direction to get help.

    The good news is that because you use the open-source variant of the WordPress platform (which functions differently than what we offer here on WordPress.com), help is available at the community forums here:

    https://wordpress.org/support/forum/how-to-and-troubleshooting/

    The folks in the open-source forum are more familiar with these issues and are in the best position to help.

    I hope this points you in the right direction.

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