Image thumbnails missing from homepage on Chrome!!

  • Unknown's avatar

    Hello,

    Suddenly all image thumbnails are missing from our website home page (allinone-india.com). But if you open a post/article to read, the featured image is seen there without any issues.

    The problem is seen only in Chrome browser, where image is replaced by a blank pink square. In firefox and IE ther is no problem, thumbnails are seen. Also, when the site homepage is viewed using chrome on an android mobile or tablet, or in iphone/ipad, there is no problem with missing images!!

    Strangely, this problem is NOT seen by all users or visitors, for example I see all image thumbnails just fine but 2 other admins and some of the visitors reported seeing blank pink boxes in chrome. All this started suddenly. Everything was fine one day, and next day some people see pink squares and no images!

    To resolve this strange issue, I tried the following, but no of it made any difference:
    1. Cleared all cache & cookies in the browser where pink squares are seen instead of images.
    2. Cleared all cache from website (using WP Fastest Cache plugin)
    3. Deactivated Autoptimize plugin (reactivated it later since it did not solve the problem, but not having it on slowed down the site by few seconds)
    4. Disabled Chrome extension for 360 antivirus program

    Tried couple other suggestions from other forums (like changing some registry entry, etc) , but no improvement so far. Any ideas on fixing this problem would be great!! Much thanks.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hello,
    I see the pink boxes in Chrome, too. I noticed the thumbnails (in Firefox) have a zoom effect. If that effect is caused by an NPAPI-based plugin, it may account for the problem because Chrome stopped supporting that with version 45: https://java.com/en/download/faq/chrome.xml

    As your site is not hosted here on WordPress.com, a better place to get assistance is at the other WordPress forum: https://wordpress.org/support/

    If you don’t have a username at that forum, you’ll need to register before posting.

    For more information about the differences between WordPress.com and WordPress.org, visit: http://en.support.wordpress.com/com-vs-org/

  • Unknown's avatar

    Thank you micawbr!! I just checked that I am running Chrome ver 44… that could be the reason why I am not seeing the pink boxes!! Will look for the NPAPI based plugin, and see how to fix it.

    Thanks for the tip to post on the wordpress.org forum. Will do that.

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