image upload

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  stylepointofview · Member · Jun 7, 2013 at 8:30 pm

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  I am unable to upload images larger than approximately 200KB to my WordPress . com page. I have checked that my overall usage is only 5MB of an available 3GB

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jun 7, 2013 at 8:34 pm

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  If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

  If you are, please do these:
  (1) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
  Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

  (2) Make sure that you have third-party cookies enabled http://en.support.wordpress.com/third-party-cookies/

  (3) Try with all browser extensions or add-ons temporarily disabled.

  (4) What are the image extensions please? These are the accepted file types:
  .jpg/.jpeg
  .gif
  .png
  Instructions here http://en.support.wordpress.com/images/
  For troubleshooting images here > http://en.support.wordpress.com/images/troubleshooting-images/

  If you aren’t successful let us know exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/ and post any error reports you get.

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  stylepointofview · Member · Jun 7, 2013 at 8:53 pm

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  Thank you very much for your quick reply, I have now solved the problem by changing browser from Android 4 to Firefox.

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  timethief · Member · Jun 7, 2013 at 8:57 pm

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  Hooray! That’s great news. best wishes for trouble-free blogging.