Image upload error

  • Unknown's avatar
    jsh2 · Member ·

    Hi there,

    I accidentally deleted a few images from my gallery on WordPress thinking It would quicken the upload time it was taking, however I didn’t realise that deleting those images off of my gallery actually deletes the photos from my article as well.

    The problem I’m having is that when I try to re-upload the deleted photos, it keeps coming up with an error message and I have no idea why or how to solve the problem?

    Any help will be greatly appreciated as I’m so upset with myself for creating the problem as I feel it’s ruined one of my best written articles :(

    Looking forward to hearing from you.

    Jessica

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    otpidusprime · Member ·

    Hello Jessica,
    It seems like a browser issue.

    So try this:
    1. Clear your browsers cache and cookies.
    2. Login again.
    3. Try uploading the images again and see if it solves it.

    Let us know. Thanks! 🙂

  • Unknown's avatar
    simarsingh1 · Member ·

    Hey Jess,

    If you are facing problem while uploading the images. Their can be 2 cases.

    1. Browser issue.

    1. Clear your browsers cache and cookies.
    2. Login again.
    3. Try uploading the images again and see if it solves it.

    2. Upload limit.

    1. Check your storage if it’s full delete some images or try to compress them.

    3. wordpress issue.

    I was facing this issue some time before but then I hired responsive website development company and they helped me out here.

  • Unknown's avatar
    jsh2 · Member ·

    Hi there,

    Thank you very much for your help, however I’ve tried that just now and it hasn’t worked :( still comes up with the error during uploading.

    A note I should of added is that I’ve had to recover the images from my computer’s recycling bin in order to try and re-upload them as I deleted them from my documents after the first initial blog upload. Would this be part of the problem?

    If not then I can’t see any other way of solving this issue apart from creating a new blog and copying everything over to that?

    Thanks again

    Jessica

  • Unknown's avatar
    simarsingh1 · Member ·

    Hey Jessica,

    That shouldn’t be a problem but make sure you don’t use duplicate name of images as this can cause a problem some time.

  • Unknown's avatar
    otpidusprime · Member ·

    A note I should of added is that I’ve had to recover the images from my computer’s recycling bin in order to try and re-upload them as I deleted them from my documents after the first initial blog upload. Would this be part of the problem?

    No that should not be a problem, because files in the recycle bin are stored on your disk.

    There can be problem tho if you permanently deleted(even from the recycle bin) the files from your computer and recovered them using some application.
     

    If not then I can’t see any other way of solving this issue apart from creating a new blog and copying everything over to that?

    Don’t do that yet. Let’s try some troubleshooting option before doing that.

    Try this:
    1. Go to WordPress.COM from some other browser you have.
    2. Login and try uploading it now.

    Let us know if the problem persists on other browsers too.

  • Unknown's avatar
    galois · Member ·

    Hi, @jsh2
    What is the URL (https://…) of your site?
    The last update of https://jesscharlescv.wordpress.com/ is from november 13, 2014.

  • Unknown's avatar
    jsh2 · Member ·

    My new blog is charleseyx.wordpress.com

  • Unknown's avatar
    otpidusprime · Member ·

    Hi Jessica,
    Please did you try using some other browser for uploading?

    Also, read this answer by @simarsingh1

    1. Browser issue.

    1. Clear your browsers cache and cookies.
    2. Login again.
    3. Try uploading the images again and see if it solves it.

    2. Upload limit.

    1. Check your storage if it’s full delete some images or try to compress them.

    3. wordpress issue.

    Did you try these too?

    Let us know…

  • Unknown's avatar
    otpidusprime · Member ·

    If nothing works rather then juggling around, you can contact staff to see if they can do anything regarding this issue.

    To reach staff you can tag this question with the modlook tag on the Tags section of the sidebar.

    Read about the modlook tag here: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

    You can also subscribe to this topic by clicking on the “Subscribe to Topic” link on the sidebar to get email notifications whenever someone posts an answer to this thread.

    Thanks! 🙂

  • supernovia · Staff ·

    @jsh2 can you tell us what error you’re getting when you try to add new images? That will help us troubleshoot. Thanks!

  • supernovia · Staff ·

    Also, if it’s an http error, sometimes it just means the connection is a bit rough right now. You might try a different internet connection if possible.

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