image uploading

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  tljosephblog · Member · Nov 4, 2020 at 9:26 am

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  I am trying to upload some photos of some clothing for my fashion blog but when I try it says error uploading because of security reasons. I changed the files to jpegs so I’m not sure why I cannot upload them. Please can someone advise?

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  staff-blorbo · Staff · Nov 4, 2020 at 6:47 pm

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  What is the URL of the site with the problem?

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  tljosephblog · Member · Nov 7, 2020 at 11:31 am

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  Hi, thanks for getting back to me. The link is:

  https://wordpress.com/post/tioneeblogslife.wordpress.com/619

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  staff-mckluskey · Staff · Nov 7, 2020 at 4:24 pm

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  Hm, if it’s a .jpeg file, you shouldn’t have any problems. I can confirm there’s also enough space in your storage but you may want to check some of this other possible issues:

  https://wordpress.com/support/images/troubleshooting-images/

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  tljosephblog · Member · Nov 11, 2020 at 9:46 am

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  I don’t think it is any of the issues in the troubleshooting. I used another browser and had the same issue. Then I used my phone it worked (a little glitchy though). Still not sure what the issue was. Thanks for your help.

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  staff-mckluskey · Staff · Nov 11, 2020 at 12:12 pm

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  If that happens again with another .jpeg file – let us know. We’ll need the file itself to test it :).