Images are Missing from my Avada Website
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Hi there
I have a website for my business but I’m not the developer (not technical at all). Everything was fine until in April I logged into WordPress and it told me to update plug-ins. I updated the plug-ins and since then loads of images are now missing throughout the website.
But here’s the weird thing…
I’ve realised that when I click ‘Avada Edit Live’, the missing images show up perfectly on the page (so the good news is that they are still there) but when I exit ‘Avada Edit Live’, the images are all missing again.
I am not in touch with the developer anymore and wondered if anyone knows what is going on here.
Many thanks
Giles
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I don’t see any WordPress.com sites under your account here.
What is the URL of the site with the problem?
NOTE: We can only assist with websites hosted here at WordPress.com. If you’re using the WordPress software, but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance: https://wordpress.org/support/
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Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted GoDaddy.
To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/
WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/
And, you can find your theme’s support at https://theme-fusion.com/support/
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OK thanks – I’ve posted the same question in the WordPress.org support forum. Thanks for clarifying. (I wonder if there are any plans to rename WordPress.org or WordPress.com to distinguish them a little more clearly?)
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