Images are not showing in Divi builder

  • Unknown's avatar
    the7faces · Member ·

    Hi! When I am loading my site, all the images are loading fine. But when I go into my Divi builder, the images I put in are not showing. Can you please help?

    Also shows that the site is not secure. But this only shows up when I edit the site in divi builder.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    georgeappiah · Member ·

    Your site uses the open-source WordPress software. But it is not hosted on the WordPress.com platform (where you are now). Instead, you’re hosting it yourself with Bluehost.

    WordPress.com can only support users hosted on their platform!

    So whenever you have an issue with your site, kindly go to WordPress.ORG, home of the WordPress software. There you’ll find some amazing WordPress support volunteers who will either help you directly, or point you to the right place to go for help (eg server related issues can only be addressed by your host, Bluehost, so they’ll point you there).

    WordPress.org Support Forum: https://wordpress.org/support/forums/

    In the present case though, Divi Builder is a commercial product. So even the amazing WordPress support volunteers at WordPress.org cannot help you with this, as they don’t have access to such commercial products to install and test.

    So please get in touch with the Divi Builder theme/plugin’s vendor for help. They built and sold the product, and should be in the best position to assist you.

    Divi Customer Portal: https://www.elegantthemes.com/members-area/login/

    Good luck!

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