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Forums / Images are reading as clickable to a screen reader when they shouldn’t be

Images are reading as clickable to a screen reader when they shouldn’t be

  • Unknown's avatar
    delaforc8e899817be · Member · Sep 21, 2024 at 3:36 pm
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    Images on my site are reading as being a clickable object despite having no link associated with them to a screen reader. This is a problem for my client who is trying to start his accessibility business, but we are stumped on this issue. I’ve looked at the HTML code in the templates, and have made sure that there’s no link associated with them to the best of my knowledge.

    I’ve reached out to support multiple times in the past few days without any response. Help?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    delaforc8e899817be · Member · Sep 22, 2024 at 3:51 pm
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    Bumping for more information as I was reached out to on other platforms

    Tried adding CCS code for the Twenty Twenty theme that goes as follows:

    /* Remove focus style on links */
    .has-background-white .site a:focus:not(.wp-block-button__link):not(.wp-block-file__button) {
    background: unset;
    color: unset;
    text-decoration: underline;
    }

    But I’m uncertain if this has resolved the issue.

    The original issue can be observed with the following link: https://drive.google.com/file/d/1RoU9fIgtrXX6CvKpy1p7GdFn9_P5KHeK/view?usp=sharing

  • Unknown's avatar
    delaforc8e899817be · Member · Sep 22, 2024 at 4:01 pm
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    One more bump after reviewing my clients forum post that it also seems like mail forwarding hasn’t been set up properly despite going through the steps for the free email forwarding. Apologies for the bumps

  • Unknown's avatar
    pauljacobson · Staff · Sep 23, 2024 at 7:11 am
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    Hello @delaforc8e899817be

    Thank you for the video and the messages. I have located the ticket you opened with us and I am going to follow-up with you directly there.

    As I understand your client’s concern, images that he’d expect to be treated as static images are instead categorized as buttons so when he moves through the page using keyboard shortcuts, he is being “snared” by these buttons while trying to reach the actual content on the page.

    Instead, the images should be, as he described it, “decorative” and not get in the way of browsing the site. I can see how this can be frustrating from an accessibility perspective. We’ll investigate further.

  • The topic ‘Images are reading as clickable to a screen reader when they shouldn’t be’ is closed to new replies.

Tags

  • Accessibility
  • account
  • images
  • payment

About this topic

  • In: Support
  • 1 participant
  • 3 replies
  • Last activity 1 year
  • Latest reply from delaforc8e899817be

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