Images disappeared…

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  colomenik · Member · Sep 5, 2015 at 4:05 pm

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  My blog: https://colomenik.wordpress.com/ does not show any image I’ve uploaded in last years. Already tried to clean the cache and browsehappy. Have the most actual version of Firefox and tried from different computers as well, but it doesn’t appear well. Neither the website, nor the medias when I look for them as administrator. What can I do?

  The blog I need help with is: (visible only to logged in users)

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  musicdoc1 · Member · Sep 6, 2015 at 12:15 am

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  Hi,

  My blog: https://colomenik.wordpress.com/ does not show any image I’ve uploaded in last years.

  The front page of the site https://colomenik.wordpress.com contains posts published in February, March, April, June 2015, all of which contain images bearing the same dates as the posts. On the other hand, the images in the 14 July post, while displaying perfectly in galleries, each have broken attachment page links, without exception. I don’t what precisely might have caused this result.

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  musicdoc1 · Member · Sep 6, 2015 at 12:16 am

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  I’m using FF 44.0.3 to visit the site.

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  colomenik · Member · Sep 6, 2015 at 5:57 pm

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  I am using the most actual version of Firefox (40.0.3) and no image, not even march or april appears correctly… Not even in the medias…

  What can I do?

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  musicdoc1 · Member · Sep 6, 2015 at 11:33 pm

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  Not even in the medias…

  You mean in the media library? I don’t know. Sounds like it could be a local internet or system speed issue, though you’ve said that you have “tried from different computers as well.” You may add a “modlook” tag to the sidebar of this topic to call for staff attention.

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  colomenik · Member · Sep 7, 2015 at 7:58 pm

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  yes, in the media library. Thank you, I’ve added the modlook-tag

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  supernovia · Staff · Sep 7, 2015 at 10:46 pm

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  Hi, I’m also seeing your images. Can you confirm whether you can see the images in another browser?

  If you cannot, try these steps:
  http://en.support.wordpress.com/browser-issues/advanced-browser-troubleshooting

  Use colomenik.files.wordpress.com as the address you’re tracing to. Then upload the results to your media library as a text file so we can take a look. Thanks!

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  supernovia · Staff · Sep 7, 2015 at 10:47 pm

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  Also, I noticed the bit about trying from other computers; can you let us know whether they share the same network and whether you were using the same browser on those computers?

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  musicdoc1 · Member · Sep 7, 2015 at 11:03 pm

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  Correction:

  I’m using FF 44.0.3

  Sorry, I meant FF 40.0.3.

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  supernovia · Staff · Sep 7, 2015 at 11:29 pm

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  Please confirm whether you have the same result in a different browser. Thanks!

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  colomenik · Member · Sep 8, 2015 at 5:11 am

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  Yes, I have the same result with Edge and Chrome. But it was from the same network… Tomorrow I will try from other ones.

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  colomenik · Member · Sep 8, 2015 at 5:25 am

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  Microsoft Windows [Versión 10.0.10240]
  (c) 2015 Microsoft Corporation. Todos los derechos reservados.

  C:UsersDomian>tracert colomenik.files.wordpress.com

  Traza a la dirección s8.files.wordpress.com [192.0.72.30]
  sobre un máximo de 30 saltos:

  1 <1 ms <1 ms <1 ms 192.168.1.1
  2 29 ms 31 ms 67 ms 172.16.4.60
  3 * * * Tiempo de espera agotado para esta solicitud.
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  Traza completa.

  C:UsersDomian>

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  supernovia · Staff · Sep 8, 2015 at 11:40 pm

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  Thanks. Were you able to see images from another connection, and if so, can you contact support for the troubled network?