Images floues
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Bonjour,
Lorsque j’intègre des photos à mon site, elles apparaissent correctement sur l’éditeur de la page, mais elles sont floues lorsque je mets la page à jour.
La photo que je souhaite insérer fait 983*388 px.
Je choisi l’affichage “taille originale”, et je la règle en “grande largeur”. Jusque là, sur l’éditeur tout va bien, l’image est nette, au format souhaité.
Lorsque je clique sur “mettre à jour” et que je prévisualise, l’image est à la taille souhaité, par contre elle est floue ! Et si je vais plus loin, en ouvrant l’image dans un nouvel onglet je vois qu’elle est à la dimension de 768*307.
Si vous savez m’aider svp car ce que je trouve sur internet ne fonctionne pas ! Et mon site ne peut pas avoir des images floues sur la page, ça gâcherait tout.
Merci d’avance du temps que vous passerez à bien vouloir m’aider
The blog I need help with is: (visible only to logged in users)
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Hello,
When I add photo to my site, it display correctly on the page editor, but it’s blurry when I update the page.
The photo I want to insert is 983*388 px.
I chose the “original size” display, and I set it to “large width”. Until then, on the editor everything is fine, the image is clear, in the desired format.
When I click “update” and preview, the image is at the required size, but it’s blurry! And if I go further, opening the image in a new tab I see that it is 768*307.
Please help me because what I find on the internet does not work! And my site can’t have blurry images on the page, that would ruin everything.
Thanks in advance for taking the time to help me.
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Hi there!
Unfortunately, we cannot assist because your site is not hosted on WordPress.com. It’s a self-hosted WordPress.org site hosted by a different hosting company.
We do not have access to self-hosted sites, so I cannot see the setup of the backend of your account.
To clarify:
- WordPress.com is a managed host platform that offers WordPress in a pre-customized server environment already set up for you to build your site. Hosting with WordPress.com is free, and the server, security, updates, and site optimization are all handled by us. We offer free and paid plans that provide additional features for your site based on your needs (plugins, custom themes, etc). You also have access to professional assistance via Happiness Engineers to address any issues you encounter.
- WordPress.org is a self-hosted platform, meaning you download the WordPress software and install it on a web server from a host of your choosing. You have to pay the host when you’re self-hosting, and the server, security, updates, and site optimization are all handled by you. This gives you more flexibility and control of your plugins, themes, and code but also more responsibility to ensure those things are operating correctly.
Our support page dives more into the differences:
https://en.support.wordpress.com/com-vs-org/I recommend contacting your site host, as they would be better positioned to assist you since they have access to your account. Also, the open-source forum community is always available and prepared to help users with self-hosted sites: https://wordpress.org/support/forums
If you’d prefer our world-class support (the yearly Business plan gives you access to 24/7 live chat support, for example), you can migrate your entire site to WordPress.com. I recommend the Business plan for this, as you will get to use the same themes/plugins you already have on your site, but you are welcome to explore other WordPress.com plans.
If you don’t want to migrate to WordPress.com yet, we also recommend checking out Jetpack plans, which include essential features like automatic backups with one-click restores, automatic malware and security scanning, and video-uploading features. These are perfect for self-hosted WordPress.org sites, so feel free to check them out. :)
Feel free to let us know if there’s anything else you need, and we’ll be happy to help.
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