IMAGES HAVE DISAPPEARED

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  latinbeauty · Member · Aug 1, 2013 at 7:05 pm

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  I need help ASAP

  The blog I need help with is: (visible only to logged in users)

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  eurello · Staff · Aug 1, 2013 at 8:19 pm

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  Hi there – I don’t see any missing images on your site. Can you please link me directly to the posts or pages where you’re seeing this?

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  latinbeauty · Member · Aug 1, 2013 at 8:42 pm

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  Eurello, the whole site seems to be down. I cannot upload new posts; cannot see some of the pictures, etc. I tried several browsers now and two computers. It has got to be a WordPress problem. Please help. Right now, the WordPress page is “loading” and it’s been doing this for 5 minutes

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  latinbeauty · Member · Aug 1, 2013 at 8:56 pm

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  so frustrating. I have a screengrab to show my “media” folder. It’s all empty.

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  eurello · Staff · Aug 1, 2013 at 9:13 pm

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  Who is your internet service provider and where is your location (city/country)?

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  latinbeauty · Member · Aug 1, 2013 at 9:19 pm

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  I’m in NYC. My Internet works just fine. It’s just WordPress I can’t use today! provider is Time Warner Cable. P.S. The page doesn’t load and says something like “waiting for p.twitter.com” whatever that means

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  latinbeauty · Member · Aug 1, 2013 at 9:20 pm

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  Is there a way i can send you a screengrab? This is SOOOO frustrating

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  eurello · Staff · Aug 1, 2013 at 9:41 pm

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  Hi there – A number of Time Warner customers have reported trouble with accessing WordPress.com today. We’re looking into this and I’ll update you as soon as we have more information. In the meantime, you might also contact them yourself and let them know you’re having this problem.

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  latinbeauty · Member · Aug 1, 2013 at 9:51 pm

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  Hi. Well, it cannot be Time Warner. My boyfriend is sitting next to me, he also has a WordPress blog and his is displaying without a problem. We share the same internet connection: Time Warner Cable. His site (also a WordPress free site) works. Mine doesn’t.

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  eurello · Staff · Aug 1, 2013 at 10:37 pm

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  Hi there – even so, I’m fairly certain this is the problem, as images disappearing is exactly what our users are reporting. You can follow this thread for updates on this:
  https://en.forums.wordpress.com/topic/problems-connecting-using-time-warner-cable?replies=1

  I’ll also keep you posted as soon as I learn more.

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  latinbeauty · Member · Aug 1, 2013 at 11:01 pm

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  ok thanks… and thank you for your patience is not going to make it for me right now. A major story broke today in my area of expertise and cannot do anything / post / write / upload, etc…. it’s been like 4 hours now.

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  latinbeauty · Member · Aug 1, 2013 at 11:05 pm

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  One more thing. As I told you, my boyfriend blogs at fearlessfathers.wordpress.com / He just posted a new item, uploaded a photo, etc. everything went perfectly fine. We are at different computers, but we share the exact same connection -Road Runner/TWC- so this is really puzzling and makes no sense.
  http://fearlessfathers.wordpress.com (HIS)
  http://lauramartinez.wordpress.com (MINE)

  one works, the other one doesnt’
  thanks

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  eurello · Staff · Aug 2, 2013 at 4:29 pm

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  Hi there – we believe this problem is now resolved. Are you still having the same problem? If so, can you please clear your browser cache? If the problem still persists, please let me know.

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  latinbeauty · Member · Aug 3, 2013 at 12:00 am

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  Yes! I noticed last night… it was so frustrating! thanks much… working now