Images missing from gallery when it’s published

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  borrowsgypsies · Member · May 16, 2018 at 6:43 pm

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  I’ve created a new gallery of images on my society’s website. On the dashboard, I have successfully assembled 12 images with captions. But when I published the new gallery, only 4 of the 12 images showed on screen. The other 8 are missing. This is the first time I’ve experienced a problem of this kind. I have published six other galleries previously on the same site and they all show all of the images they contain.

  The blog I need help with is: (visible only to logged in users)

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  kosiew · Member · May 17, 2018 at 5:22 am

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  hi,

  But when I published the new gallery, only 4 of the 12 images showed on screen. The other 8 are missing.

  Can you share the url of this gallery ?

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  borrowsgypsies · Member · May 18, 2018 at 9:40 am

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  Many thanks for your response. The URL of the gallery is:

  The Mills family of Battersea, London

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  kosiew · Member · May 18, 2018 at 9:46 am

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  hi,

  Did you follow the steps to create a gallery in
  https://en.support.wordpress.com/gallery/ ?

  A screenshot of your gallery post (at the Admin page) would be helpful if you can send one.

  Take a Screenshot

  Please upload it to your Media Library, then paste the link here so we can take a look.

  Thanks :)

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  themagicrobot · Member · May 18, 2018 at 9:54 am

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  That site isn’t hosted here at WordPress.com so our support documents may or may not be applicable to your problem. If you are using the WordPress.org software there may even be a support forum for the theme you are using : https://wordpress.org/support/

  WordPress.com vs. WordPress.org

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  borrowsgypsies · Member · May 18, 2018 at 9:55 am

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  Thanks. Here’s the link to the Media Library screenshot:

  http://rtfhs.org.uk/wp-admin/upload.php?item=6105

  8-)

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  themagicrobot · Member · May 18, 2018 at 10:05 am

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  You are being given incorrect information. Posting screenshots to Media Libraries is meant for staff members here to look at issues with WordPress.com sites such as borrowsgypsies.wordpress.com. No one at WordPress.com has access to, or can log in to, your self-hosted site and you are asking for help in the wrong place I’m afraid.

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  borrowsgypsies · Member · May 18, 2018 at 10:17 am

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  OK – thanks for the clarification. I’m currently looking after the site in the absence of the usual Web Master and wasn’t aware of the formal hosting arrangements. Thanks for the links to the other WordPress Support group.