Images not Appearing in New Posts

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  cesco7 · Member · Oct 10, 2015 at 11:27 am

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  Images no longer appear in posts after I upload them. (Even when upload is ‘successful.’)

  The blog I need help with is: (visible only to logged in users)

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  britishbookworm2014 · Member · Oct 10, 2015 at 11:29 am

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  I have this problem too

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  medran001 · Member · Oct 10, 2015 at 11:30 am

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  Same problem for me…

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  justjennifer · Member · Oct 10, 2015 at 12:34 pm

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  Hi there,

  There could be a number of reasons why this is happening, but the first thing to try is to log out of WordPress.com, clearing your browser’s cache and cookies (which will sign you out of all the sites you are currently logged in on), closing your browser and opening it again.

  It may also be worthwhile having a look at the image troubleshooting support doc. https://en.support.wordpress.com/images/uploading-images/#troubleshooting

  If that is not successful, please post back here and tell us which OS, browser and browser version you are using. http://supportdetails.com/

  Also whether you are currently experiencing this problem (slowness) on any other website outside of WordPress.com

  It’s better to keep all related problems in one support thread so that if Staff need to intervene, we’ve corralled it to as few threads as possible. Thanks.

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  justjennifer · Member · Oct 10, 2015 at 12:38 pm

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  I see that medran001 has advised that there are performance issues in general at the moment https://en.forums.wordpress.com/topic/provlems-using-wordpresscom?replies=3#post-2478550

  http://status.automattic.com/

  So please be patient while Staff are working on the problem. It may be temporal. Regardless, I’ve tagged this thread for their attention.

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  justjennifer · Member · Oct 10, 2015 at 1:23 pm

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  http://status.automattic.com/9931/135469/WordPress.com

  According to the current Status page, WordPress.com service should be back to normal. If you are still encountering performance issues, please post into this forum thread.

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  eurello · Staff · Oct 10, 2015 at 2:22 pm

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  Yep, everything should be back to normal now — sorry for the inconvenience, and please let us know if you’re still having any trouble. :)

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  glennysmarsdon · Member · Oct 11, 2015 at 7:44 am

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  I am having trouble uploading images. It says
  Unable to create directory uploads/2015/10. Is its parent directory writable by the server?
  But it wont let me click on this message
  My blog is http://www.theponderroom.com
  I have tried saving the photo into folders I have used in the past and onto a usb and uploading from there but it hasn’t helped
  Many thanks

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  eurello · Staff · Oct 11, 2015 at 8:47 pm

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  Hi @glennysmarsdon – these support forums are for the sites hosted here at WordPress.com. Your site is not hosted here, so please contact your hosting provider for help with this.

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  glennysmarsdon · Member · Oct 12, 2015 at 1:48 am

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  Thank you Eurello
  I think I might have deleted the uploads file somehow (it was something I hadn’t seen before so deleted it)
  I’m not sure who the host is, how would I find that out?
  Many thanks

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  justjennifer · Member · Oct 12, 2015 at 6:11 am

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  @glennysmarsdon – Your site is not hosted on WordPress.com. More information here:

  http://www.whoishostingthis.com/?q=theponderroom.com