Images not displaying – ‘no entry’ icon

  • Unknown's avatar
    thegoodthehuman · Member ·

    Hi,

    When I am uploading posts, I am able to see the images I insert into my posts but no one else can. All they can see is a grey box with a no entry sign type icon in the middle.

    Why is this? What do I need to change in order for these images to display?

    Thank you

    The blog I need help with is: (visible only to logged in users)

  • staff-zara · Staff ·

    Hello there, did you insert the images via Google Drive link? If yes, you may need to check if your image files on Google Drive is set to public.

    Alternatively, download the images and upload them to your Media library on the WordPress.com Dashboard.

  • Unknown's avatar
    thegoodthehuman · Member ·

    Hi :)

    Yeah I uploaded the pictures straight from my computer? So I don’t think that would be the issue?

    Any other ideas? It is so frustrating!

  • Unknown's avatar
    thegoodthehuman · Member ·

    I don’t know if this makes a difference but I can see the photos on every browser/device I use but everyone else cannot see them?

  • staff-zara · Staff ·

    I check again your post (https://thegoodthehuman.wordpress.com/2018/08/07/break-your-negative-thought-cycle/) today, only 1 image is displaying with the no entry sign. Whereas yesterday, I wasn’t able to see all the images except the header image.

    I have no idea what caused that but I tried to replicate what you did with the URL of the image I saw on your page’s source. Could you help me confirm if you used the same way?

    I’m using Google Chrome browser.
    (1) At Google Photos, click on an image to enlarge it.
    (2) Right-click and choose copy image address.
    (3) At WordPress.com post editor screen, go to HTML and insert the image using the tag.

    If you’re using above method, could you try using the Add > Media from Google?

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