Images not loading

  • Unknown's avatar
    femlensphoto · Member ·

    Hi, our wordpress media library is not showing images when not in the WP Admin section (when in https://wordpress.com/media/…), but showing fine in the WP Admin (https://….com/wp-admin/upload.php). The images not displaying in the media section are not actually displaying on pages or posts either. Tried disabling plugins but that didn’t work. Don’t really know when this started. Any ideas what’s happening?
    Thanks.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • staff-ozmodiar · Staff ·

    Hi,

    I’m very sorry to hear you are having trouble. Your organization looks interesting!

    However, it looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.

    We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

    https://wordpress.org/support/forums/

    Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.

    If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

    WordPress.com vs. WordPress.org

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