Images not saving after editing

  • Unknown's avatar
    kaykayo · Member ·

    Following all instructions (not to mention I’ve been blogging on WordPress for a decade) I’m editing images, but once I’m finished it isn’t saving to the gallery… Which renders it useless.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    delfrag · Member ·

    Hi there,
    Can you share the URL of your site?

  • Unknown's avatar
    kaykayo · Member ·

    They’re not posted images, it’s just background, also is the same issue on more than one blog

  • aleone89 · Staff ·

    Hello there,

    Thank you for that additional information.

    It sounds like there could be something awry there and we’d like to retrace some steps to see what’s happening.

    Are you able to detail the actions your taking, along with the name of the post URL, so that we replicate what you’re experiencing.

    Many thanks in advance.

  • Unknown's avatar
    kaykayo · Member ·

    As I said previously these are not posted images, they are images I added to my media library/gallery, in order to edit and post.

  • staff-95percentghost · Staff ·

    Thanks for clarifying; we did have an additional report for this issue with cropping/rotating not working; but it has been worked on and a fix was implemented.

    Could I ask you to try reloading and let us know if you still have trouble with editing/cropping images from your Media library?

    It may be worth clearing your browser cache too; if you need, we have guides for how to do that in various browsers here:

    Browser Issues

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