Images Not Showing on My WordPress.com Site After Recent Update

  • Unknown's avatar

    Hi everyone,
    I’m facing an issue with my WordPress.com website where images are no longer displaying on the homepage after a recent theme or editor update. The images are properly uploaded and visible in the Media Library, but they do not appear on the front end of the site.

    I have already tried clearing my browser cache, opening the site on different devices, switching to a default WordPress.com theme, and re-saving the page in the block editor. Unfortunately, the issue is still there. The image space appears on the page, but the image itself is either missing or shows as a blank area.

    The problem only affects the homepage, while other pages seem to work fine. The images were displaying correctly before the update, which makes me think it may be related to the theme or a recent editor change.

    Could someone please guide me on what might be causing this issue on WordPress.com and how I can fix it? I would really appreciate any help or suggestions.

    This is the site: https://bibishereni.carrd.co/

    Thank you in advance.

  • Unknown's avatar

    The reason you are having trouble finding a fix within the WordPress editor is that bibishereni.carrd.co is actually hosted on the Carrd.co platform, not WordPress.com. Because Carrd is a completely different website builder, WordPress themes and plugins do not apply to it. This specific issue usually happens on Carrd when an image’s ‘High Quality’ setting is toggled on but the file size is too large for the mobile browser to render, or if there is a broken ‘Container’ element on your home section. You should log in at Carrd.co, open your site builder, and check the ‘Styles’ tab for those specific images. If you still need help, you’ll need to contact Carrd Support or check the Carrd documentation, as WordPress support tools won’t be able to access or fix your site’s code.

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