images on my website not loading

• 

  dexterlimjy · Member · Aug 18, 2017 at 4:10 am

  • Copy link
  • Add topic to favorites

  hi,

  I found that some images on my newest webpage are suddenly not loading. instead they are being replaced by little squares, it seems like the order of pictures affected is quite random. could you help?

  The blog I need help with is: (visible only to logged in users)

• 

  dexterlimjy · Member · Aug 18, 2017 at 4:11 am

  • Copy link

  sorry the webpage that I am having troubling in is http://justsomewanderlust.com/2017/08/18/meteora-greece/

• 

  timethief · Member · Aug 18, 2017 at 4:14 am

  • Copy link

  All WordPress.com blogs come with 3 GB of space for uploaded files and images. if you upload a lot of images you may have exceeded your free space allocation https://en.support.wordpress.com/space-upgrade/

  Go to your media library to check https://dexterlimjy.wordpress.com//wp-admin/upload.php

  Have you checked out the tips in this support doc?
  https://en.support.wordpress.com/images/troubleshooting-images/

  First read and act on all the tips here https://en.support.wordpress.com/browser-issues/
  If you are not successful please post this specific info here:
  (a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
  (b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/

  Then type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

• 

  timethief · Member · Aug 18, 2017 at 4:16 am

  • Copy link

  justsomewanderlust.com is hosted by Unified Layer
  Snap of justsomewanderlust.com
  Name Servers:
  ns2.bluehost.com
  ns1.bluehost.com

  The short answer is that site is not on wordpress.COM servers and you are posting to the wrong support forum.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  wordpress.org support
  The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.

  re: Jetpack support
  Some Jetpack solutions are here http://jetpack.me/support/
  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack
  However, if you can’t find help at either one then you can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

  Also note that for WordPress.ORG issues, if you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there.