Images showing up grainy and low quality

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  bubbasuess · Member · Mar 17, 2017 at 5:11 am

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  Lately the images I upload onto my blog have been showing up low quality in the post. When using the specific WP URL for the image they look fine but whether put in the post or in an image gallery or in the slideshow, they look really bad. I do use a compression program to reduce their size, but I have been using the same program for 4 years and the low quality appearance is a recent problem.

  Here is an example of the poor quality:
  https://hikemtshasta.com/2017/03/16/stunning-pre-saint-patricks-day-lenticular-show/

  Here is an example of the image looking good on its specific URL:
  https://hikemtshasta.files.wordpress.com/2017/03/cascades-mt-shasta-march2017-211-custom.jpg

  Thanks for the help!

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Mar 17, 2017 at 3:52 pm

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  Howdy –

  Our developers are having a look at the gallery image quality as there’s been a few reports of this recently. I’ll post an update here for you once I have more news.

  For now, refreshing the page should clear up the quality. Thank you for sharing those examples.

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  bubbasuess · Member · Mar 17, 2017 at 8:11 pm

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  Thanks. Also, I received an email from WP support forum. It had no text but just an attachment. I haven’t opened or downloaded it. Would it be safe to assume that this is somehow related to an email notification that you responded to my question? I never actually got one of those. Just double checking to make sure nothing is amiss… Thanks again!

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  staff-zinnia · Staff · Mar 18, 2017 at 1:56 pm

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  What email address did it come from?

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  bubbasuess · Member · Mar 18, 2017 at 2:00 pm

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  WordPress.com Support Forums <(email visible only to moderators and staff)>

  I am positive it is supposed to be the email alert that someone replied to this forum query. I got a second one as soon as you posted your response. I have gotten many email notifications from the forum in the past but none had attachments and these new ones don’t actually say anything. Very strange.