import

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  jotunrunt96 · Member · Dec 12, 2018 at 4:01 pm

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  Hello,
  I’ve been trying to import tumblr for about a week or two now and it hasn’t been working. Can I please have help importing it? I followed the instructions but it wont work

  The blog I need help with is: (visible only to logged in users)

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  machellie · Staff · Dec 12, 2018 at 4:52 pm

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  Hello there!

  Could you clarify a bit on what is happening? Does it look like it is stuck? Has it made any progress since starting the import?

  The importers are handling a large amount of request per minute. It is important to stay connected and stay patient.

  Saying that, if you do believe it is stalled, we can add the appropriate tags to have a member of staff take a look.

  Please note that the free WordPress.com account allows 3GB of storage. If you have a large import, you should consider upgrading and having staff reset your import.

  Please let me know if you have any questions at all.

  This was found on a recent update from a Happiness Engineer:

  Still need help? If you suspect your import may have stalled because you disconnected or ran over your limit, or for some other reason (aside from it taking a long time), please create a new thread in the forums, include a link to the site you’re importing to, and add the tags modlook and tumblr import to the thread, and a member of staff will check your importer for you.