import

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  cambennet · Member · Aug 22, 2023 at 7:33 pm

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  import an existing website

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  cambennet · Member · Aug 22, 2023 at 8:38 pm

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  I tried to import my site at http://www.growmediagroup.ca. I got this error message

  Import failed
  There was an error with your import.
  The site you’re migrating from must run Jetpack version 7.9 or newer
  Contact us so we can figure out exactly what needs adjusting, or try again.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

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  staff-totoro · Staff · Aug 23, 2023 at 11:19 pm

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  Hi there,

  When I visit growmediagroup.ca I see your WordPress.com site (hosted under the Business Plan) but based on what you are saying here, it sounds like you may be referring to an older version of your site? What is the current URL of the site you are trying to import? Is the site no longer online so we can visit it? What tool are you using to perform this operation? Are you using our migration plugin or a 3rd party plugin like All In One WP Migration instead? What is the URL of the page you see the warning message on so we can take a closer look?

  

  Import using Move to WordPress.com

  in WordPress.com Support

  3 min read

  The Move to WordPress.com plugin allows you to start migrating a self-hosted WordPress site to WordPress.com directly from the self-hosted site. Prerequisites The Move to WordPress.com plugin installed on your self-hosted WordPress site. All incompatible plugins deactivated on the self-hosted site. ✅ There is no need to create a site on WordPress.com before you get star

  Thanks for the additional info!