Import

clasarasa · Member · Feb 27, 2015 at 10:07 pm
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I am waiting to import content from another wordpress blog for many days. I can’t do anything,
Looking forward to you can solve the problem.
Thank you for your attention

The blog I need help with is: (visible only to logged in users)
timethief · Member · Feb 27, 2015 at 10:25 pm
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Hi there,
Sometimes the importer gets stuck. After 24 hours of waiting you can post here and ask for Staff to reset it for you. I tagged this thread for that to happen. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
clasarasa · Member · Feb 28, 2015 at 11:11 pm
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Thank you so much, I keep waiting.
thatrobyn · Member · Mar 1, 2015 at 12:48 am
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Hello there clasarasa! (and thanks for the heads up, timethief)

I’ve stopped and removed the “stuck” import from your site. Could you please try to run it again, and let me know if it works for you this time?

If not, let me know, and I can take a look at that XML file for you.

Looking forward to hearing from you. Thanks very much.
clasarasa · Member · Mar 1, 2015 at 9:31 am
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Thank you very much! timethief and thatrobyn, It’s resolved!
prywatnabiblioteczka · Member · Mar 2, 2015 at 4:16 pm
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I need also reset for blog prywatnabibliteczka.worpress.com
(more than 72H without success).

Waiting for Your feedback…
thatrobyn · Member · Mar 2, 2015 at 6:15 pm
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Hi there, clasarasa! Thanks for letting us know! Glad that worked :)

And, prywatnabiblioteczka — I just deleted your old job as well. You can try that import again. For future reference, it’s best to start your own ticket for issues like this. Just create your own post. Otherwise, you run the danger of getting missed while we’re working on the original ticket.

Thanks!
prywatnabiblioteczka · Member · Mar 3, 2015 at 3:31 pm
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Hi Thatrobyn,

thanks ;-)
thatrobyn · Member · Mar 3, 2015 at 6:09 pm
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My pleasure!
clasarasa · Member · Mar 6, 2015 at 2:05 pm
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I have the same problem again, why can it be? It had never happened to me.
Thank you for your attention!
thatrobyn · Member · Mar 6, 2015 at 6:59 pm
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Hey clasarasa !

That is so strange. I’ve cleared the job for you once again. Can you try the upload again and let me know how it works?

Also, did you download the export from another WordPress.com site? I can look at the file itself, should you need.

Let me know. Thank you very much.
clasarasa · Member · Mar 6, 2015 at 7:12 pm
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I just try again. It is usually instantaneous, but has not yet been updated.
I download the export from: https://hpensamientoeconomico.wordpress.com
I tell you in a few minutes…
Thank you again!
thatrobyn · Member · Mar 6, 2015 at 7:37 pm
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Great! I look forward to hearing from you!
clasarasa · Member · Mar 6, 2015 at 7:46 pm
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Nothing for the moment… Should I try to download again the file? or how can I send it to you?
thatrobyn · Member · Mar 6, 2015 at 8:48 pm
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Hi there!

I just took a look at the file you uploaded. It appears to end in .txt.

This isn’t the right format for imports. Your file extension must be .xml.

Did you save the file as a TXT file after your downloaded it?

Please let me know. It appears as if something went awry between your export, and your import.

Thanks much!
clasarasa · Member · Mar 6, 2015 at 9:01 pm
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I don’t understand… It appears like xml file in my pc… I could try to download again, but the import needs to be reset again… So sorry, and thanks much!
thatrobyn · Member · Mar 6, 2015 at 11:49 pm
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Hey there!

If you have any trouble at all with the next export/import just let me know and I’ll run it on our end.

Thanks!
clasarasa · Member · Mar 7, 2015 at 2:38 am
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I have downloaded a new file, but I can’t try to import it, beacuse it’s loocked with the past attempt!
alexjgustafson · Member · Mar 8, 2015 at 8:19 pm
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I’ve cleared up the importer so you can re-attempt. :)

Sorry for the delay!

-Alex G.
clasarasa · Member · Mar 8, 2015 at 11:45 pm
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Resolved at last!
Thank you very much! :)

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