Import bouht Theme to new blog

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  berthasfoto · Member · Jul 3, 2014 at 8:44 am

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  I have changed my blog berthasfoto.wordpress.com to berthasfoto.dk on my own domain. I have imported everything but I can´t import my bought Theme: Photographer. Can I get help for that?

  The blog I need help with is: (visible only to logged in users)

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  evanwp · Staff · Jul 3, 2014 at 5:01 pm

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  Hi Marianne,

  I have changed my blog berthasfoto.wordpress.com to berthasfoto.dk on my own domain. I have imported everything but I can´t import my bought Theme: Photographer.

  It looks like Photographer is activated on your site, were you able to answer your question?

  Let me know if you’re still having trouble :)

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  berthasfoto · Member · Jul 4, 2014 at 7:56 am

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  Yes, it´s activated on wordpress.com sitet. But can I use a copy on my berthasfoto.dk site for free. I want that address as my new blog on my own domain.

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  evanwp · Staff · Jul 7, 2014 at 11:37 am

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  Ah, I understand. Premium themes aren’t transferable directly between WordPress.com and the self-hosted site you are using. You would need to reach out to the theme author to see if they offer a discount or an option to download that theme for users who purchased through WordPress.com:

  http://organicthemes.com/theme/photographer-theme/
  http://organicthemes.com/contact/

  Here is where you can get a copy of your receipt for that, if needed:

  https://berthasfoto.wordpress.com/wp-admin/admin.php?page=billing-history&user=67272867

  Or, since it looks like you are still inside the 30 day window in which we can do a refund on Premium Themes, let me know if you do not want the theme on your WordPress.com site. I can cancel and refund that for you so you can purchase it for your self-hosted site instead.

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  berthasfoto · Member · Jul 18, 2014 at 8:03 am

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  I have tried to contact the theme author, but haven´t get answer yet.
  So I think instead I would say yes to have a refund and cancel the theme I have bought on my berthasfoto.wordpress.com site.
  I think it might be easier to by it again through my self hosted site.
  Thank you for your help.

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  staff-ozmodiar · Staff · Jul 22, 2014 at 12:48 am

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  Not a problem.

  I have processed that refund for you. Please be aware that it can take up to 7-10 business days for refunds to show up on your statement.

  Please let me know if there is anything else I can do for you.