import error

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  baileyface48 · Member · Nov 5, 2015 at 1:12 pm

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  good morning! I have received an error importing from xanga. I had this error one the last file I uploaded as I well and was able to contact someone from support to help me. I can’t figure out how I contacted them now though, and can’t figure out how to ‘unjam’ the importer.

  -Bailey

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Nov 5, 2015 at 8:23 pm

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  Hi there,

  I do not currently see a pending import under your account. Also, I see content on your site – did the import complete successfully for you?

  Let me know if you need any additional assistance.

  Thanks!

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  baileyface48 · Member · Nov 5, 2015 at 9:43 pm

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  I deleted the account and started over. I imported three files and received successful import emails for each upload, but there are only 57 entries. I think the only entries there are from the first import.

  Also, the link that is associated with this thread is the wrong blog. Baileywithab is one of my blogs but I was importing to another
  Blog associated with my account. “Pleaseimportblog” is the correct blog

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  timethief · Member · Nov 5, 2015 at 10:24 pm

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  What is the exact URL starting with http:// of the specific .wordpress.COM hosted blog you refer to please?

  Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard.

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  baileyface48 · Member · Nov 6, 2015 at 2:36 am

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  pleaseimportblog.wordpress.com

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  staff-doublebassd · Staff · Nov 6, 2015 at 6:33 pm

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  Hi there,

  I attempted the import of the Xanga files to pleaseimportblog.wordpress.com. Please let me know if everything transferred successfully.

  Thanks!

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  baileyface48 · Member · Nov 6, 2015 at 10:41 pm

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  That worked. But the next import failed. How do I fix this since it happens every time I try to import? I have three more imports

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  staff-doublebassd · Staff · Nov 6, 2015 at 10:46 pm

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  Hi there,

  Sorry for the import issues. If you have already attempted the three imports and they all failed, I can try on my end again. The Xanga importer is currently cleared. Just let me know the name of the files and I’d be happy to import for you.

  Thanks!

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  baileyface48 · Member · Nov 6, 2015 at 10:53 pm

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  It still says “processing” on my end.

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  staff-doublebassd · Staff · Nov 6, 2015 at 11:11 pm

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  Okay, check now. the importer should be reset.

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  baileyface48 · Member · Nov 10, 2015 at 10:56 pm

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  I’m importer is clogged again.

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  supernovia · Staff · Nov 11, 2015 at 12:15 am

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  Hi @baileyface48, we’ll email you so you can send us the import file. We’ll try from our end. Thanks!