Import error

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  kanaeri · Member · Sep 10, 2013 at 1:44 pm

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  I received this notification from WP while trying to import from Xanga.

  We are sorry, but there was an error while performing your blog import to http://kanaeri.wordpress.com
  Please contact support, and we’ll get everything fixed.

  Thanks for the help.

  The blog I need help with is: (visible only to logged in users)

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  jackiedana · Member · Sep 10, 2013 at 4:57 pm

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  For instructions on how to do a Xanga import, please see:
  http://en.support.wordpress.com/import/import-from-xanga/

  Note that you must open the .zip export folder you get from Xanga and import ALL of the files included in the .zip folder individually.

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  kanaeri · Member · Sep 10, 2013 at 7:59 pm

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  Thank you very much for your prompt reply! The Xanga site referred me to that page and I thought I followed the directions to a tee, but something went wrong. I unzipped the files, uploaded the first one, then waited, and waited, and waited….I finally got the email saying there was an error.

  When I logged on to my WP, I went back to dashboard>tools>import>WP but the same message remained–We’re processing your import now and will send you an email when it’s all done. If you don’t hear from us within 24 hours, please contact support, and we’ll get everything fixed.– It’s been 3 days since I first tried to import the Xanga xml file. Whenever I go back to the import>WP page, the same message is displayed.

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  jackiedana · Member · Sep 10, 2013 at 10:20 pm

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  I have manually reset your blog importer. Please try importing your .xml files again and let me know if you continue to have issues with it.

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  kanaeri · Member · Sep 11, 2013 at 4:19 pm

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  Woohoo, thank you so much for the reset. Everything went perfectly after :)

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  jackiedana · Member · Sep 11, 2013 at 8:49 pm

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  Excellent! Glad to help.