Import failed

• 

  stacybird24 · Member · Jan 10, 2015 at 4:09 pm

  • Copy link
  • Add topic to favorites

  WordPress.com <(email visible only to moderators and staff)>
  Jan 9 (1 day ago)
  to me
  We are sorry, but there was an error while performing your blog import to http://stacybird24.wordpress.com
  Please contact support, and we’ll get everything fixed.

  I was trying to import my old xanga blog archive files and while importing I think the 5th or so, I got this email above instead of the usual email saying it was successful.

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Jan 10, 2015 at 8:29 pm

  • Copy link

  @stacybird24
  Sometimes the importer gets stuck. I tagged this thread for Staff assistance and they will reset the importer for you. Please subscribe to it so you are notified when they respond.

• 

  stacybird24 · Member · Jan 11, 2015 at 4:44 pm

  • Copy link

  @timethief

  Thank you! I can’t try again still, so I’ll wait and hope they reset the importer for me soon. :)

• 

  rachelmcr · Member · Jan 12, 2015 at 3:41 pm

  • Copy link

  Hi there,

  Sorry about that! I just reset your site’s importer so you can try that import again. If it gives you trouble again please let me know!