Import Failed

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  ndarnecwy · Member · Jun 16, 2015 at 5:49 pm

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  I was trying to import a file from my Xanga and I received an email that it had failed. But when I went to try again, I am still receiving the message that the file is still being processed and am therefore unable to try again. I’m not sure if I’m supposed to wait it out or if there is a problem that needs fixing. Thank you.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jun 16, 2015 at 5:51 pm

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  I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it. It’s a weekend so be patient while waiting.

  reference link http://en.support.wordpress.com/import/import-from-xanga/

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  ndarnecwy · Member · Jun 16, 2015 at 6:11 pm

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  You mean where it says, “Unsubscribe from this thread”?

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  ndarnecwy · Member · Jun 16, 2015 at 6:11 pm

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  Also, it’s a Tuesday. Not a weekend.

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  rachelmcr · Member · Jun 17, 2015 at 11:23 am

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  Hi there,

  Sorry, your site’s importer got stuck when that import failed. I just reset that importer for you so you can try the import again. (If you continue to have trouble with it, you can also try importing your Xanga files with the WordPress importer on your site.)

  Please let me know if I can do anything more to help with that. :)