Import failed?

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  christinejaram · Member · Jul 21, 2015 at 3:10 pm

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  I was told to contact support, my import from a self-hosted wordpress blog failed?

  This was some days ago, it is stuck as processing and I can’t seem to reset to try again.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jul 21, 2015 at 3:13 pm

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  Sometimes the importer gets stuck. Note that you can type modlook into the sidebar tags on this thread for Staff help and they will rest the importer for you. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  brookedot · Member · Jul 22, 2015 at 12:11 am

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  Hi Christine,

  I have reset the importer. It looks like there are some errors in your export file:

  xmllint 2015-07-15-asia.xml
  
  2015-07-15-asia.xml:44144: parser error : CData section not finished
  We had one more day in Cusco before leaving, suffit in shaking me awake, to which I said "But that's the same one, and it's tiny!"
                                                                                 ^
  
  Desktop/onecuriousplanet-wordpress-2015-07-15-asia.xml:44144: parser error : PCDATA invalid Char value 8
  t in shaking me awake, to which I said "But that's the same one, and it's tiny!"
                                                                                 ^
  
  2015-07-15-asia.xml:44173: parser error : Sequence ']]>' not allowed in content
  0110510-061046.jpg" alt="20110510-061046.jpg" class="alignnone size-full" /></a>
                                                                                 ^
  2015-07-15-asia.xml:44173: parser error : internal error: detected an error in element content
  
  0110510-061046.jpg" alt="20110510-061046.jpg" class="alignnone size-full" /></a>
                                                                                 ^
  2015-07-15-asia.xml:44173: parser error : Extra content at the end of the document
  0110510-061046.jpg" alt="20110510-061046.jpg" class="alignnone size-full" /></a>

  Can you take a look and see what may be causing this? Maybe try to export the content again using different options and see if that helps.

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  christinejaram · Member · Jul 22, 2015 at 8:23 pm

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  Hi … I am an idiot and tried to re-import the original file instead of the one I’ve (hopefully) fixed, could you please reset again?

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  brookedot · Member · Jul 23, 2015 at 1:15 am

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  Reset :)

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  christinejaram · Member · Jul 28, 2015 at 2:34 pm

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  Hi… I tried a different export but another fail (almost immediate). Could you please reset?
  ty

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  rachelmcr · Member · Jul 29, 2015 at 10:56 am

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  Hi there,

  The error bdukes mentioned earlier was still there in the last file you tried to import, so I corrected that error and restarted the import. It looks like everything is working this time — if you notice any problems with it, please let us know!